All I could think of was to suggest that I call him back, but he was apparently unable to provide a phone number that I could independently verify. Why not give me the bank’s phone number that I could check on the Internet? One would think that I could then transfer to his extension. After almost nine minutes I just hung up, and now I realize that I have the caller’s phone number, but that isn’t definitive evidence of anything. A scammer might know that blocking the phone number would have made things more suspicious…
So what should I have done? Do you have any similar experiences to share? Or have I missed warnings about some new scam that’s going around? Now I realize that they could start from names and phone numbers and just guess for the largest banks. Maybe I got suspicious too quickly, before she could start asking for the personal information she was really after?
The original submission also includes this question: “If it’s an identity theft in progress, then I want to stop it and fast, but how can I tell what’s going on?” So leave your own thoughts in the comments.
What should you do if you think someone is trying to steal your identity?